The Rise of the Digital Marketplace: Enabling New Revenue Streams for CSPs

Whitepaper Overview

The telecommunications landscape is shifting rapidly with the rise of the digital marketplaces. Traditional connectivity-driven business models are reaching their limits. To stay competitive, CSPs must evolve into ecosystem orchestrators—enabling services, solutions, and partner offerings at scale.

Digital marketplaces play a critical role in this shift. It gives CSPs the ability to create, package, and deliver digital services across enterprise, consumer, and partner ecosystems—driving new revenue streams, service agility, and customer value.

This whitepaper outlines how a digital marketplace accelerates transformation for CSPs, helping them build scalable, ecosystem-driven business models.

What This Whitepaper Covers

This whitepaper highlights:

• The evolution and growth of digital marketplaces in telecommunications.
• Why CSPs must transition from traditional service models to platform-driven ecosystems.
• Key challenges in marketplace adoption and how to overcome them.
• The foundational capabilities required for marketplace scalability.
• A transformation blueprint for launching and expanding digital marketplaces.
• Real-world example: How CSPs can empower small and medium-size business (SMB) customers through marketplace bundles.

Why Download This Whitepaper?

Transform your CSP business with a proven digital marketplace strategy. This whitepaper helps you gain:

• Strategic Clarity: Understand marketplace evolution, maturity levels, and your positioning in the platform economy.
• Implementation Blueprint: Access a five-phase deployment roadmap with actionable steps for each stage.
• Technical Framework: Learn the six foundational pillars for building scalable, high-performing marketplaces.
• Industry Validation: Gartner insights showing 60% of Tier 1 CSPs will adopt Digital Marketplace by 2028.
• Competitive Edge: Cross-industry best practices and future-proofing strategies for long-term success.

Download the whitepaper to equip yourself with the strategic framework and technical insights to lead digital transformation in telecommunications.