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Csmart Digital BSS Platform redefines the Concept-to-Cash-to-Care journey for digital service providers (DSPs) undertaking BSS transformation in the telecom sector. This 5G-ready, cloud-native platform equips communication service providers (CSPs) with the tools needed to create advanced digital ecosystems, significantly enhancing operational efficiency and reducing costs by up to 50%.
Csmart combines three integrated suites —Innovate, Activate, and Operate— to provide a seamless digital experience. Its TM Forum ODA, microservices architecture, and Open API principles support BSS transformation through flexible deployment options, including on-premise, cloud (public/private/hybrid), and SaaS configurations.
The Activate Suite enhances customer acquisition and service fulfillment by automating critical processes and improving customer engagement and dealer collaboration.
Integrated CRM for unified customer engagement
AI-driven tools for order and contract automation
Scalable systems for managing dealer networks
Real-time insights for informed decision-making.
Effortless partner collaboration and service innovation.
100% service scalability and flexibility.
Advanced charging capabilities for 5G services.
Seamless integration across telecom ecosystems.
End to-end process automation for streamlined operations.
Dynamic workload distribution across hybrid environments.
Automated release management for rapid software delivery.
Accelerate BSS transformation with our full-stack digital BSS platform to streamline operations and drive sustainable growth.
Unify customer data and automate sales workflows.
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Streamline configure, price, and quote processes.
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Maximise customer value while driving revenue growth.
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Build innovative data-driven marketing campaigns.
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Enhance customer experiences with AI-powered self-service.
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Accelerate issue resolution through smart tracking.
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Accelerate service launch with a unified platform.
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Optimise inventory and reduce operational costs.
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Redefine contract excellence to enhance transparency.
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With Csmart Digital BSS, telecom providers (MNO, MVNx, FTTx, and IoT operators) can accelerate their BSS transformation journey to quickly launch innovative services, create new revenue streams through partnerships, and deliver exceptional customer experiences—all while optimising operational efficiency and enabling 5G monetisation.
Email us at reachus@covalensedigital.com to accelerate your digital transformation in the highly competitive telecom landscape.
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