Amplify customer value with Aspen

Our AI/ML platform, Aspen, helps telcos enable CVM leading to improved CX.

AI/ML platform – Aspen

Covalensedigital’s Aspen is an AI/ML platform that is designed to take care of Customer Value Management for the MVNx industry. Aspen allows MVNOs and MVNEs to utilize data insights to improve Customer Experience and Customer Lifetime Value.

Analyzing Customer Behavior

Aspen is an AI solution for context-based customer segmentation. Aspen’s behavior analysis automatically tracks customer behavior changes along multiple dimensions. It recommends the right apps to target personalized bundling that can prevent churn propensity.

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AI/ML and telecom

44%

The accuracy of AI/ML solutions over other analytics techniques

2.9 - 6.3%

The impact AI/ML has on telecom industry's revenue

Source: McKinsey

CVM capabilities – Key to customer retention and acquisition

Aspen solution framework not only detects churners but customers with a designated behavioral pattern, taking prediction analysis to a new level. With such a high-functioning CVM system, it leads to better CX.

Aspen is customer decision intelligence you can use to amplify your CVM

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