Situation

The client organization is a US prepaid MVNO that has offerings under 10 different brands with 20+ million subscribers. The client’s main goal was to get all the brands under the same billing system.

Solution

Covalensedigital successfully set up a unified billing solution and facilitated in getting all the brands under it. We implemented an AWS Cloud based solution on BRM. This also included migration of 8 million subscriber-base into the BRM. Covalensedigital made billing easy & simple for the US MVNO to achieve full customer delight.

Results

~USD 200K
billing leak eliminated
> 99.6% success rate
on benefit delivery
2X
rate of improved API performance
8.2%
rate of increased brand net gain
5 days from 4 weeks
GTM acceleration achieved

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